Division of Clinical Administration and Public Relations (CAPR) handles the day-to-day hospital operations of the Centre with an objective to provide high quality oncology care to the patients. The division plays a major role in ensuring patient satisfaction. The public relations wing acts as the face of the hospital communicating with the patients, relatives and other stake holders supporting them to solve queries, concerns and issues they come across during their treatment and follow up at the Centre.
The Division has different sections such as registration, admission, follow up, Schemes & insurance, Billing, Help desk, certificates& reimbursement, telephones and communications. The Division also arranges and manages funding from different NGOs in order to ensure treatment to the underprivileged patients.
Government Support Schemes
1. Karunya Arogya Suraksha Padhathi (KASP)is the health care scheme that aims at providing a health cover of Rs. 5 lakhs per family per year for secondary and tertiary care.
2. Karunya Benevolent Fund (KBF) is providing financial assistance to underprivileged people suffering from acute ailments like Cancer, Haemophilia, Kidney and Heart diseases, and Palliative Care. Those APL beneficiaries who have no KASP card or APL families and whose income is less than 3 lakhs are also eligible for this scheme, up to an amount of Rs.2.00 lakhs.
3. Cancer Suraksha Scheme (CSS) - Registered patients up to the age of 18 years would be provided treatment free of cost the age 18 years through the Social Security Mission.
4. Thalolam - Thalolam scheme aims to provide free treatment to children below the age of 18, who are suffering from Kidney diseases, Cardiovascular diseases, Cerebral Palsy, Brittle Bone Disease, Hemophilia, Thalassemia, Sickle Cell Anaemia, Orthopaedic deformities, and other Neuro-Developmental Disabilities, Congenital anomalies (Endosulfan victims) and accident cases which needs surgery.
5. Employees State Insurance Schemes – ESI Schemes aim to provide free treatment to the registered beneficiaries under ESI.
6. Comprehensive Health Suraksha Scheme (ST) – The scheme intends to provide free treatment for patients belonging to the ST category having a BPL card and in the case of APL, financial support up to Rs.10000/- will be provided.