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Quality Standards

High quality of treatment is always aimed at Malabar Cancer Centre. Quality standards at Malabar Cancer Centre can be considered under three headings;
1. Quality of Clinical services
2. Quality of Clinical Laboratory and diagnostic services
3. Quality of Education and Research

Quality of Clinical services: Treatment at Malabar Cancer Centre (MCC) is based on internationally accepted protocols in line with Indian socioeconomic and physical peculiarities. Treatment protocols are being regularly updated by treating physicians based on advances made in the field of oncology. External experts opinions are obtained in cases of clinical dilemma. All patients are discussed in
Multi-specality Board (MSB)comprising of Director himself and all treating physicians in the departments of Surgical oncology, Medical oncology, Clinical hematology and Radiation oncology apart from onco-pathologist and radiologist. MSB is conducted at 4.30p.m. from Monday to Fridays and all patients after completion of their work up are discussed and if needed patient will be seen together by the entire team. Treatment decision is laid down based on protocol prevailing and if needed customorization. It is done after detailed discussion. Any clinically difficult situations are brought to MSB for discussion and literature review and decisions are taken accordingly. Second opinions on pathology slides, clinical dilemma are taken from major centres in India like Tata Memorial Hospital, Mumbai, Cancer Institute(W.I.A),Chennai, Regional Cancer Centre, Thiruvananthapuram ,Christian Medical College, Vellore, NIMHANS,Bangalore etc. National Cancer Grid's Virtual Tumor Board facility is also using for second openion. All biopsy slides reported outside are always reviewed at Malabar Cancer Centre except in cases of those reported from RCC,Govt.Medical colleges and other renowned institutions (in specific situations, based on clinical findings, slides from these institutions are also obtained).

Quality of Clinical Laboratory and diagnostic services: The quality control tests are done with external agency as Christian Medical College, Vellore.

Quality of Education and Research: Malabar Cancer Centre has entered into collaboration with major academic and research organizations in the state for academic and research activities. It is affiliated to Kannur University and Kerala University of Health Sciences.

SERVICE STANDARDS
Quality and safe Health care Delivery
Accountability in the Governance from top to bottom
Maintaining a patient-centered clinical care
Effective Communication
Internal Customer Satisfaction
 

Address

Address :

MALABAR CANCER CENTRE
Moozhikkara (P.O), Thalassery,
Kannur District, Kerala, India-670103

Phone :

0490 2355881

Fax:

0490 2355880

Email:

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If any queries please contact E-mail: sm@mcc.kerala.gov.in.

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